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privacy policy

Personal Information We Collect

When you visit Rift Pickleball (the “Site”), we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer, often including a unique anonymous identifier. For more information about cookies and how to disable them, visit All About Cookies.
  • Log Files: Track actions occurring on the Site and collect data such as your IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect to:

  • Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices or order confirmations).
  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide you with information or advertising related to our products, when in line with the preferences you have shared with us.

We use the Device Information that we collect to:

  • Screen for potential risk and fraud (in particular, your IP address).
  • Improve and optimize our Site (e.g., by analyzing how customers browse and interact with the Site).
  • Assess the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
  • We use analytics tools like Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here.

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information, or to otherwise protect our rights.

Behavioral Advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For more information about targeted advertising and how it works, you can visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising using the links below:

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Your Rights

If you are a resident of certain jurisdictions (e.g., the European Union or California), you may have rights regarding your Personal Information, including the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us using the contact information below.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

  • Email: support@riftpickleball.com
  • Mailing Address: 1020 luxe ave, unit 8418, Columbus OH 43220

This policy provides clarity about data usage while ensuring legal compliance. Let me know if you'd like further adjustments!